Outage in Genetec Cloud Products
Potential issue affecting Security Center SaaS → Enrollment of Cloudlink cameras in Australia
Resolved Minor
August 06, 2026 - Started 4 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
A minor incident affected the enrollment of Cloudlink cameras in Security Center SaaS within the Australia region, lasting approximately 2.1 hours. During the incident, some enrollments were succeeding while others were not. The issue was resolved and moved to monitoring status.
We’re investigating problems with the enrollment of cloudlink cameras in Australia region.
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Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 08/06/2026 02:28PM
The problems is now fixed. We continue to monitor the situation.
INVESTIGATING
4 days ago - at 08/06/2026 12:57PM
We are investigating problems with enrollment of cloudlink cameras in Australia region. Some enrollment are succeeding.
INVESTIGATING
4 days ago - at 08/06/2026 12:37PM
We’re investigating problems with the enrollment of cloudlink cameras in Australia region.
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