Outage in Georgia Tech IT

PACE: Phoenix cluster inaccessible

Resolved Minor
June 28, 2023 - Started about 2 years ago - Lasted about 13 hours

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Outage Details

Phoenix cluster is currently inaccessible. Initial investigation point to issues with file systems. All jobs have been paused; we'll verify the magnitude of the issue once we have more details of the problem.
Components affected
Georgia Tech IT Academic Services
Latest Updates ( sorted recent to last )
about 2 years ago - at 06/28/2023 03:07AM

Phoenix cluster is currently inaccessible. Initial investigation point to issues with file systems. All jobs have been paused; we'll verify the magnitude of the issue once we have more details of the problem.

about 2 years ago - at 06/28/2023 12:28PM

Scratch file system controllers were unresponsive. After restarting the containers, storage is available. Running additional tests to confirm access from all systems is working.

about 2 years ago - at 06/28/2023 01:16PM

Scratch file system is accessible and cluster tests are in progress.

about 2 years ago - at 06/28/2023 02:26PM

Scratch file system is reachable from all compute nodes. Schedulers have been tested and have been released for general use. Phoenix cluster is fully available. Work continues with the vendor to identify root cause.

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