Outage in GetFeedback

Checkbox questions for In-Page Widgets not gathering data

Resolved Major
November 26, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Currently investigating this issue where responses entered for Checkbox questions via In-Page Widgets are not being gathered.
Components affected
GetFeedback Live Surveys GetFeedback Digital (formerly Usabilla) for Websites

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/26/2025 09:34PM

This incident has been resolved. If you still face issues, please re-save your widget and try again.

IDENTIFIED about 1 month ago - at 11/26/2025 07:51PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 11/26/2025 05:23PM

Currently investigating this issue where responses entered for Checkbox questions via In-Page Widgets are not being gathered.

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