Outage in Sherweb
Preformance Cloud VMWare canada Veeam backups issue
Resolved MinorIncident Report
We are currently experiencing an issue with our Performance Cloud VMWare Canada hosted backups by Veeam.Symptoms : Some backup jobs are stucked at 0% for a long period of time and end up timing out in a Failed status.The same symptom is also observed on jobs that progressed and then stalled.We are currently investigating and will provide updates via this channel.We are sorry for any inconvenient this situation may cause.The Sherweb Team.
Components affected
Sherweb Performance Cloud Sherweb Hosted Services Sherweb Veeam Cloud Backup and Recovery - Montreal, CanadaTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
INFORMATIONAL
over 1 year ago - at 08/19/2024 03:15PM
We are currently experiencing an issue with our Performance Cloud VMWare Canada hosted backups by Veeam.Symptoms : Some backup jobs are stucked at 0% for a long period of time and end up timing out in a Failed status.The same symptom is also observed on jobs that progressed and then stalled.We are currently investigating and will provide updates via this channel.We are sorry for any inconvenient this situation may cause.The Sherweb Team.
INFORMATIONAL
over 1 year ago - at 08/19/2024 05:16PM
We have found a possible root cause and are investigating it.Sherweb Team.
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