Outage in GitLab

"View job currently using resource" button returns 500 error

Resolved Minor
September 09, 2024 - Started 2 months ago - Lasted 1 day

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Outage Details

Some users are seeing 500 errors when clicking the "View job currently using resource" button. Users may also see jobs stuck in "canceling" state after deleting a pipeline that was deploying to a resource group.
The fix is already in the works.

Affected users can view the open issue here:
https://gitlab.com/gitlab-org/gitlab/-/issues/483290

If you deleted a pipeline that had a resource group and are now seeing stuck jobs, please contact support.
Components affected
GitLab CI/CD - SaaS Shared Runners GitLab CI/CD - SaaS Private Runners GitLab CI/CD - Windows Shared Runners (Beta)
Latest Updates ( sorted recent to last )
2 months ago - at 09/09/2024 08:56PM

Some users are seeing 500 errors when clicking the "View job currently using resource" button. Users may also see jobs stuck in "canceling" state after deleting a pipeline that was deploying to a resource group.
The fix is already in the works.

Affected users can view the open issue here:
https://gitlab.com/gitlab-org/gitlab/-/issues/483290

If you deleted a pipeline that had a resource group and are now seeing stuck jobs, please contact support.

2 months ago - at 09/09/2024 10:25PM

At this time there are no further updates.

Affected users can view the open issue here:
gitlab.com/gitlab-org/gitlab/-/issues/483290

If you deleted a pipeline that had a resource group and are now seeing stuck jobs, please contact support.

2 months ago - at 09/10/2024 07:33PM

A fix has been deployed to production. New pipelines are unaffected. However, there are some existing pipelines that are still affected, and our team is working on resolving them.

Affected users can view the open issue here:
gitlab.com/gitlab-org/gitlab/-/issues/483290

If you continue to see the issue, please contact support here: https://support.gitlab.com/

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