Outage in GitLab

Viewing jobs artifacts returns 404

Resolved Minor
March 28, 2025 - Started 11 days ago - Lasted about 5 hours

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Outage Details

Users report getting 404 error when viewing jobs artifacts. We are investigating the problem. Please follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19565 for more details
Components affected
GitLab Website
Latest Updates ( sorted recent to last )
11 days ago - at 03/28/2025 05:52AM

Users report getting 404 error when viewing jobs artifacts. We are investigating the problem. Please follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19565 for more details

11 days ago - at 03/28/2025 06:34AM

There's no materials for update as we are still investigating the root cause of the problem. Please follow gitlab.com/gitlab-com/gl-infra/production/-/issues/19565 for more details

11 days ago - at 03/28/2025 06:50AM

There's no materials for update as we are still investigating the root cause of the problem. Please follow gitlab.com/gitlab-com/gl-infra/production/-/issues/19565 for more details

11 days ago - at 03/28/2025 07:09AM

We are still investigating and narrowing down the possible cause. Please follow gitlab.com/gitlab-com/gl-infra/production/-/issues/19565 for more details

11 days ago - at 03/28/2025 07:24AM

You can download artifacts instead of viewing the in the WebUI as a workaround while we investigate this further. Please follow gitlab.com/gitlab-com/gl-infra/production/-/issues/19565 for more details

11 days ago - at 03/28/2025 07:43AM

Some users report downloading artifacts as a workaround isn't working. We're still investigate the root cause. Please follow gitlab.com/gitlab-com/gl-infra/production/-/issues/19565 for more details

11 days ago - at 03/28/2025 08:01AM

There is no materials to update. We are still investigating the root cause. Please follow gitlab.com/gitlab-com/gl-infra/production/-/issues/19565 for more details

11 days ago - at 03/28/2025 08:30AM

No material updates to report. We are still investigating the root cause. Please follow gitlab.com/gitlab-com/gl-infra/production/-/issues/19565 for more details

11 days ago - at 03/28/2025 09:06AM

No material updates to report. We are still investigating the root cause. Please follow gitlab.com/gitlab-com/gl-infra/production/-/issues/19565 for more details

11 days ago - at 03/28/2025 10:11AM

The 404 error when accessing artifacts is now fixed following the roll back of the latest deployment. We will monitor the behaviour in the next hour. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19565

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