Outage in GitLab

GitLab Duo Code Suggestions errors

Resolved Major
May 02, 2025 - Started about 15 hours ago - Lasted about 3 hours

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Outage Details

Some users may experience error messages when attempting to use Duo Code Suggestions. If you see errors, a retry may work. We're investigating the cause.

More information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19758
Latest Updates ( sorted recent to last )
about 15 hours ago - at 05/02/2025 08:10PM

Some users may experience error messages when attempting to use Duo Code Suggestions. If you see errors, a retry may work. We're investigating the cause.

More information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19758

about 15 hours ago - at 05/02/2025 08:19PM

The root cause of the Duo Code Suggestions errors has been identified. We are looking into potential fixes now.

More information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19758

about 14 hours ago - at 05/02/2025 08:48PM

The root cause of the Duo Code Suggestions errors has been identified. The team is still looking into potential fixes.

More information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19758

about 14 hours ago - at 05/02/2025 09:01PM

The root cause of the Duo Code Suggestions errors has been identified. This incident also impacts Duo Chat on the web and in any IDEs. The team is still looking into potential fixes.

More information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19758

about 13 hours ago - at 05/02/2025 09:50PM

This incident also impacts all Duo features. The root cause of the errors has been identified, and the team is still working on the fix.

More information: gitlab.com/gitlab-com/gl-infra/production/-/issues/19758

about 13 hours ago - at 05/02/2025 09:52PM

This incident also impacts all Duo features. The root cause of the errors has been identified, and the team is still working on the fix.

More information: gitlab.com/gitlab-com/gl-infra/production/-/issues/19758

about 12 hours ago - at 05/02/2025 10:49PM

The fix has been identified has been deployed to production. We are currently monitoring the situation and will update here if the status changes.

More information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19758

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