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Outage in GitLab

Duo Settings missing from subgroups

Resolved Minor
May 06, 2025 - Started 12 months ago - Lasted about 8 hours

Incident Report

Users may notice Duo Settings have disappeared for subgroup settings. Specifically they are no longer able to disable Duo Features Availability in the subgroup settings page.

A fix has been identified and is expected to be deployed into production in 5 hours.

We are currently monitoring the situation and will update here if the status changes.

Further information and a workaround will be posted to: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19765

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Latest Updates ( sorted recent to last )
12 months ago - at 05/06/2025 04:08AM

Users may notice Duo Settings have disappeared for subgroup settings. Specifically they are no longer able to disable Duo Features Availability in the subgroup settings page.

A fix has been identified and is expected to be deployed into production in 5 hours.

We are currently monitoring the situation and will update here if the status changes.

Further information and a workaround will be posted to: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19765

12 months ago - at 05/06/2025 04:59AM

We have identified the issue and working on applying the fix. In the meantime, we can manually update the duo_availability attribute via the GitLab API.

More details on the workaround are provided here : https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19765#note_2485665626

12 months ago - at 05/06/2025 07:37AM

We are still waiting for the fix to be deployed in production. For more details and ongoing updates, please refer to this issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19765

12 months ago - at 05/06/2025 08:58AM

The production deployment of the fix is continuing, and we anticipate this will be fully live in the next 90 minutes.
For more details and ongoing updates, please refer to this issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19765

12 months ago - at 05/06/2025 10:15AM

The fix has now been deployed to production, and we are continuing to monitor the situation.

For more details and ongoing updates, please refer to this issue: gitlab.com/gitlab-com/gl-infra/production/-/issues/19765

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