Outage in GitLab

Runner Performance Issues

Resolved Minor
April 08, 2025 - Started 10 days ago - Lasted about 3 hours

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Outage Details

We are investigating reports of pipeline slowness and CI job completion issues. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19629.
Latest Updates ( sorted recent to last )
10 days ago - at 04/08/2025 05:42PM

We are investigating reports of pipeline slowness and CI job completion issues. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19629.

10 days ago - at 04/08/2025 06:38PM

We've made adjustments and are noticing the backlog of CI jobs is decreasing, but we're continuing to monitor. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19629.

10 days ago - at 04/08/2025 07:12PM

We've confirmed that a symptom of this issue is pre-defined CI variables being unavailable on the Pipeline Creation screen in the UI.

10 days ago - at 04/08/2025 07:31PM

We're seeing significant improvement in the job queue backlog and believe we have mitigated the issue. We'll be monitoring for a time to ensure the issue doesn't recur.

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