Outage in GitLab

Elevated Error Rate on GitLab.com

Resolved Minor
May 10, 2025 - Started about 2 hours ago - Lasted about 1 hour

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Outage Details

We have observed an increased rate of 500 errors on gitlab.com for some users. We are currently investigating.
Components affected
GitLab Git Operations GitLab API GitLab Website
Latest Updates ( sorted recent to last )
about 2 hours ago - at 05/10/2025 02:11AM

We have observed an increased rate of 500 errors on gitlab.com for some users. We are currently investigating.

about 2 hours ago - at 05/10/2025 02:27AM

We have identified the errors starting occurring when a feature flag was enabled. We have reverted the feature flag, but the errors are continuing. Our investigation continues. More details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19795

about 2 hours ago - at 05/10/2025 02:39AM

No substantial update at this time. We are still investigating.

about 2 hours ago - at 05/10/2025 02:50AM

We have performed a staggering restart of some service nodes, and are observing improvements in the errors rates in our monitoring. We are continuing to monitor the situation. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19795

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