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Outage in GitLab

Partial degredation for Duo users

Resolved Minor
July 01, 2025 - Started 10 months ago - Lasted about 1 hour

Incident Report

GitLab is observing a partial outage for GitLab Duo requests. We are investigating the failures. Outage issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20097

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Latest Updates ( sorted recent to last )
10 months ago - at 07/01/2025 09:06PM

GitLab is observing a partial outage for GitLab Duo requests. We are investigating the failures. Outage issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20097

10 months ago - at 07/01/2025 09:24PM

GitLab has verified that Duo-related features aside from code suggestions are seeing transient errors related to an upstream provider outage. Requests are likely to succeed on retry. We are monitoring and working with our provider to resolve the issue. We will update again once the issue is resolved. Outage issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20097

10 months ago - at 07/01/2025 09:37PM

GitLab has observed a significant reduction in Duo Chat errors since 21:00 UTC, with no recent failures in the last 30 minutes. Our upstream provider has posted an update indicating the issue has been identified and a fix is being implemented. Outage issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20097

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