Outage in GitLab

Delay in background job processing

Minor
July 02, 2025 - Started 1 day ago

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Outage Details

We are currently investigating an issue where prefilled CI/CD variables are not loading when starting a new pipeline on GitLab.com. More details can be found at: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20101
Latest Updates ( sorted recent to last )
1 day ago - at 07/02/2025 06:06AM

We are currently investigating an issue where prefilled CI/CD variables are not loading when starting a new pipeline on GitLab.com. More details can be found at: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

1 day ago - at 07/02/2025 06:50AM

We continue to investigate the issue where prefilled CI/CD variables are not loading when starting a new pipeline on GitLab.com. More details can be found at: gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

1 day ago - at 07/02/2025 07:13AM

We continue to investigate the issue where prefilled CI/CD variables are not loading when starting a new pipeline on GitLab.com. More details can be found at: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

1 day ago - at 07/02/2025 07:31AM

We continue to investigate the issue where prefilled CI/CD variables are not loading when starting a new pipeline on GitLab.com. More details can be found at: gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

1 day ago - at 07/02/2025 07:52AM

We continue to investigate the issue where prefilled CI/CD variables are not loading when starting a new pipeline on GitLab.com. More details can be found at: gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

1 day ago - at 07/02/2025 08:10AM

We are investigating a possible cause related to slow queries, this incident could impact more than prefilled CI/CD variables. More details can be found at: gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

1 day ago - at 07/02/2025 08:51AM

We are investigating possible solutions to relieve pressure on the database and job queues. This incident could affect pipeline job executions as well as prefilled CI/CD variables. More details can be found at: gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

1 day ago - at 07/02/2025 09:18AM

We are seen an improvement in the situation, CI/CD jobs should execute normally. As we are still working on fixing the underline issue we will keep monitoring the situation, next update expected in 3 hours. gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

1 day ago - at 07/02/2025 12:13PM

We continue to monitor the situation and there is no user impact at the moment. To resolve the underlying issue, we are currently applying mitigating steps. Next update expected in one hour. https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

about 24 hours ago - at 07/02/2025 01:20PM

No material updates to report. We are still applying mitigating steps. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

about 23 hours ago - at 07/02/2025 01:56PM

We are reverting back the incident as active, we are still implementing mitigation steps. Users might experience delays in job creation or intermittent errors linked to background jobs queuing. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

about 22 hours ago - at 07/02/2025 02:51PM

We are still applying mitigating steps. Impact for our users should be minimal at the moment. More details at gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

about 21 hours ago - at 07/02/2025 03:47PM

No material updates to report. We are still applying mitigating steps and the user impact is still minimal. More details at gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

about 20 hours ago - at 07/02/2025 05:29PM

GitLab is continuing to monitor this incident. User impact is minimal and we are waiting for deployments to complete. No further updates are anticipated until the deployment completes. More details at gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

about 10 hours ago - at 07/03/2025 02:52AM

We are continuing to investigate recent reports of prefilled CI/CD variables not loading when starting a new pipeline on GitLab.com. We are currently applying mitigating steps. More details can be found at: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

about 9 hours ago - at 07/03/2025 03:34AM

No material updates to report. We are still applying mitigating steps. More details at gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

about 9 hours ago - at 07/03/2025 04:09AM

The additional replica has been added and is taking traffic. We are now monitoring GitLab.com. CI Job processing and background jobs should be returning to normal operations. More details can be found at https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20101.

about 7 hours ago - at 07/03/2025 06:02AM

No material updates to report. We continue to monitor GitLab.com. More details can be found at gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

about 6 hours ago - at 07/03/2025 07:10AM

No material updates to report. We continue to monitor GitLab.com. More details can be found at gitlab.com/gitlab-com/gl-infra/production/-/issues/20101

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