Outage in GitLab

Unable to Create Projects from Templates

Resolved Minor
July 30, 2025 - Started about 22 hours ago - Lasted about 21 hours

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Outage Details

We are currently investigating issues with creating and forking projects from templates. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20279.
Components affected
GitLab Website
Latest Updates ( sorted recent to last )
about 22 hours ago - at 07/30/2025 04:13PM

We are currently investigating issues with creating and forking projects from templates. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20279.

about 20 hours ago - at 07/30/2025 05:24PM

We have identified a merge request from a recent deployment as the root cause. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20279.

about 20 hours ago - at 07/30/2025 06:10PM

A fix has been developed and is currently undergoing QA testing. Until the fix is deployed, a workaround can be used. Workaround details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20279#note_2659650444.

about 14 hours ago - at 07/30/2025 11:22PM

We have merged the fix for this issue and are now awaiting its deployment to GitLab.com. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20279.

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