Outage in GitLab
Duo Agentic chat not working in web
Resolved Minor
August 25, 2025 - Started 8 months ago
- Lasted about 6 hours
Incident Report
We are currently seeing increased errors and availability issues with the GitLab Duo Agentic chat when using the GitLab web interface. Regular GitLab Duo Chat is unaffected. We have identified the issue and preparing a fix. For further details please see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20424
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Latest Updates ( sorted recent to last )
8 months ago - at 08/25/2025 08:06AM
We are currently seeing increased errors and availability issues with the GitLab Duo Agentic chat when using the GitLab web interface. Regular GitLab Duo Chat is unaffected. We have identified the issue and preparing a fix. For further details please see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20424
8 months ago - at 08/25/2025 08:59AM
The fix has been merged and we are seeing signs of recovery. We are now monitoring. For further details please see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20424
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