Outage in GitLab

500 Errors while pushing file rename to remote when secret detection enabled

Resolved Minor
August 27, 2025 - Started 4 days ago - Lasted about 6 hours

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Outage Details

Customers who have secret detection enabled and are pushing a file rename, may encounter a 500 error. The issue has been identified and a fix is being deployed. Please see the issue for details and workaround: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434
Components affected
GitLab Git Operations
Latest Updates ( sorted recent to last )
4 days ago - at 08/27/2025 03:05PM

Customers who have secret detection enabled and are pushing a file rename, may encounter a 500 error. The issue has been identified and a fix is being deployed. Please see the issue for details and workaround: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434

4 days ago - at 08/27/2025 04:54PM

While testing the fix in our staging environment we have determined the root cause has not been fully identified. We continue to investigate this issue. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for updates.

4 days ago - at 08/27/2025 05:16PM

No material updates to share at the moment. We continue investigating the root cause of these errors. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for details.

4 days ago - at 08/27/2025 05:45PM

Investigation is still in process as a clear cause has not been identified yet. Please review https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for details.

4 days ago - at 08/27/2025 06:31PM

We believe the originally identified root cause is the correct one for this incident. We continue testing the fix in our testing infrastructure to confirm this. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for more detals.

4 days ago - at 08/27/2025 06:35PM

We expect to have more information in our test results in ~30 minutes; this investigation continues. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for more details.

4 days ago - at 08/27/2025 07:07PM

The test results in our pre-production environments are positive. The 500 error is no longer seen. We now wait for the fix to be deployed to production. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for further details.

4 days ago - at 08/27/2025 07:40PM

The fix is now in our production environment, we are now monitoring for any new reports of the error before considering this incident resolved. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for details.

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