Outage in GitLab

500 Errors while pushing file rename to remote when secret detection enabled

Resolved Minor
August 27, 2025 - Started about 2 months ago - Lasted about 6 hours

Incident Report

Customers who have secret detection enabled and are pushing a file rename, may encounter a 500 error. The issue has been identified and a fix is being deployed. Please see the issue for details and workaround: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434
Components affected
GitLab Git Operations

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
about 2 months ago - at 08/27/2025 03:05PM

Customers who have secret detection enabled and are pushing a file rename, may encounter a 500 error. The issue has been identified and a fix is being deployed. Please see the issue for details and workaround: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434

about 2 months ago - at 08/27/2025 04:54PM

While testing the fix in our staging environment we have determined the root cause has not been fully identified. We continue to investigate this issue. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for updates.

about 2 months ago - at 08/27/2025 05:16PM

No material updates to share at the moment. We continue investigating the root cause of these errors. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for details.

about 2 months ago - at 08/27/2025 05:45PM

Investigation is still in process as a clear cause has not been identified yet. Please review https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for details.

about 2 months ago - at 08/27/2025 06:31PM

We believe the originally identified root cause is the correct one for this incident. We continue testing the fix in our testing infrastructure to confirm this. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for more detals.

about 2 months ago - at 08/27/2025 06:35PM

We expect to have more information in our test results in ~30 minutes; this investigation continues. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for more details.

about 2 months ago - at 08/27/2025 07:07PM

The test results in our pre-production environments are positive. The 500 error is no longer seen. We now wait for the fix to be deployed to production. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for further details.

about 2 months ago - at 08/27/2025 07:40PM

The fix is now in our production environment, we are now monitoring for any new reports of the error before considering this incident resolved. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20434 for details.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook