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Outage in GitLab

Issue with CI jobs in pending state not being picked up

Resolved Minor
August 28, 2025 - Started 8 months ago - Lasted about 5 hours

Incident Report

We are currently investigating issues with CI pipelines where jobs are in a pending state and not being picked up. More details about this incident can be found in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20442

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Latest Updates ( sorted recent to last )
8 months ago - at 08/28/2025 02:27PM

We are currently investigating issues with CI pipelines where jobs are in a pending state and not being picked up. More details about this incident can be found in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20442

8 months ago - at 08/28/2025 02:55PM

We are seeing CI activity returning to normal and jobs are being processed again. We continue working to identify the root cause of the issue. More details about this incident can be found in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20442

8 months ago - at 08/28/2025 03:30PM

CI activity is back to normal and the issue is no longer occurring. We continue working to identify the root cause of the issue. More details about this incident can be found in gitlab.com/gitlab-com/gl-infra/production/-/issues/20442

8 months ago - at 08/28/2025 04:28PM

We have identified saturation in one of our database replicas as the cause of this issue. We are adding additional database capacity to improve reliance while investigation continues. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20442 for details.

8 months ago - at 08/28/2025 05:01PM

We're now in the process to increase database capacity in our infrastructure. We will update this incident when this action completes. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20442 for details.

8 months ago - at 08/28/2025 06:31PM

The database infrastructure expansion has been completed and is now fully operational. We will now monitor this to make sure performance is as expected. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20442 for details.

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