Outage in GitLab
Elevated errors in rails_request component for AI-assisted services
Resolved Minor
September 09, 2025 - Started 8 months ago
- Lasted about 2 hours
Incident Report
We're seeing elevated errors for the rails_request component, which affects AI-related services like code completion and code generation. We've identified the cause, and a fix is being implemented.
Read more about the incident here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20499
Read more about the incident here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20499
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Latest Updates ( sorted recent to last )
8 months ago - at 09/09/2025 08:27AM
We're seeing elevated errors for the rails_request component, which affects AI-related services like code completion and code generation. We've identified the cause, and a fix is being implemented.
Read more about the incident here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20499
8 months ago - at 09/09/2025 08:57AM
We're currently waiting for the fix to be completed in production.
Updates about the incident can be found here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20499
8 months ago - at 09/09/2025 09:36AM
We're awaiting the completion of the fix on production.
Updates about the incident can be found here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20499
8 months ago - at 09/09/2025 09:55AM
We're waiting for the fix to be completed in production.
Updates about the incident can be found here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20499
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