Outage in GitLab

Self-managed runners seeing 401 when picking jobs

Minor
September 29, 2025 - Started about 2 hours ago

Need to monitor GitLab outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including GitLab, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating reports of self-managed runners receiving 401 errors when trying to pick up jobs. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20621 for more details.
Latest Updates ( sorted recent to last )
about 2 hours ago - at 09/29/2025 04:00AM

We are investigating reports of self-managed runners receiving 401 errors when trying to pick up jobs. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20621 for more details.

about 1 hour ago - at 09/29/2025 04:38AM

We have identified the MR that caused GitLab Runner versions older than 18 to see 401s when picking up jobs from GitLab.com.
We are rolling back the MR and will update here when rollback is complete.
See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20621 for more details.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook