Outage in GiveGab

Plaid (ACH) payment method temporarily unavailable

Resolved Major
July 13, 2023 - Started over 1 year ago - Lasted 4 days
Official incident page

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Outage Details

Plaid (ACH) payment methods are currently not available. The team has identified the issue and are currently working with the Plaid team on a fix. This issue is isolated to Plaid, and all other payment methods are functioning as expected.
Components affected
GiveGab Giving Day Platform
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/17/2023 04:54PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 07/13/2023 04:33PM

Plaid (ACH) payment methods are currently not available. The team has identified the issue and are currently working with the Plaid team on a fix. This issue is isolated to Plaid, and all other payment methods are functioning as expected.

Latest GiveGab outages

The Giving Days platform experienced a brief outage - over 1 year ago
Elevated error rates - over 2 years ago
Elevated error rates - over 2 years ago
GiveGab.com and our Giving Days platform are currently not loading for users - almost 3 years ago
Users may experience long load times and delayed emails due to issues with third-party service providers - about 3 years ago

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