Outage in GiveGab

Temporary GiveGab Downtime

Resolved Minor
March 30, 2021 - Started over 4 years ago - Lasted 12 months
Official incident page

Incident Report

At 3:30pm ET, the team deployed changes that resulted in incompatibilities between third-party libraries and monitoring tools ultimately causing downtime across the GiveGab application. The Giving Days platform was not affected. At 3:45pm ET, the team deployed a change to resolve the errors in production. We are working on identifying the exact issue before re-releasing the related updates.

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Latest Updates ( sorted recent to last )
MONITORING over 4 years ago - at 03/30/2021 08:21PM

At 3:30pm ET, the team deployed changes that resulted in incompatibilities between third-party libraries and monitoring tools ultimately causing downtime across the GiveGab application. The Giving Days platform was not affected.
At 3:45pm ET, the team deployed a change to resolve the errors in production. We are working on identifying the exact issue before re-releasing the related updates.

Latest GiveGab outages

Plaid (ACH) payment method temporarily unavailable - over 2 years ago
The Giving Days platform experienced a brief outage - over 2 years ago
Elevated error rates - over 3 years ago
Elevated error rates - over 3 years ago
GiveGab.com and our Giving Days platform are currently not loading for users - over 3 years ago

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