Outage in Gladly
Monitoring Google Cloud Services Incident
Resolved Minor
Need to monitor Gladly outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Gladly, and never miss an outage again.
Start Free Trial
Outage Details
We are monitoring an incident within Google Cloud Services - one of Gladly's platform partners. At this time, the incident is not affecting the Gladly Production ecosystem - Gladly Sidekick and Gladly Hero continue to function as expected. We will continue to keep the Status Page updated should any changes occur.
Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page.
Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 06/12/2025 11:05PM
Gladly continues to see no issues in Production as a result of this incident. In addition, we have been notified that most Google Cloud products have fully recovered as of 1:45 PM PT. We will resolve this Status Page, and are continuing to actively monitor our metrics and performance.
Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page.
MONITORING
7 days ago - at 06/12/2025 08:50PM
Gladly continues to see no issues in Production as a result of this incident. We are continuing to actively monitor our metrics and performance.
Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page.
MONITORING
7 days ago - at 06/12/2025 07:49PM
We are monitoring an incident within Google Cloud Services - one of Gladly's platform partners. At this time, the incident is not affecting the Gladly Production ecosystem - Gladly Sidekick and Gladly Hero continue to function as expected. We will continue to keep the Status Page updated should any changes occur.
Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page.
Latest Gladly outages
Investigating SMS Filtering Issue - 14 days ago
Investigating Outbound Emails Stuck in Sending - about 1 month ago
Investigating Issues with Inbound Voice - 3 months ago
Investigating Reporting Issue - 3 months ago
Investigating Gladly Access Issues - 6 months ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
