Outage in Glia

Elevated latency on Engagement Explorer

Resolved Minor
November 22, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/22/2024 11:24PM

Our operations team has successfully identified and resolved the issue. We have implemented a comprehensive fix, and our telemetry shows all systems are functional and operational.

MONITORING 2 months ago - at 11/22/2024 10:15PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 11/22/2024 10:07PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 11/22/2024 09:58PM

There is an increase in latency in engagements being displayed in the Engagement Explorer. Our operations team are actively working on resolving this issue.

INVESTIGATING 2 months ago - at 11/22/2024 09:57PM

We are currently investigating this issue.

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