Outage in Glia
Service disruption of Glia Platform affecting Cortex AI
Resolved MinorIncident Report
We are currently investigating an issue affecting the performance of the Cortex AI features.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 11/03/2025 07:44PM
This incident has been resolved. All Cortex AI services are fully operational.
MONITORING
2 months ago - at 11/03/2025 07:29PM
Our team continues to monitor system behavior. Forecast Analyst, Cortex Wrap-Up, and Cortex Heads-Up are fully operational.
MONITORING
2 months ago - at 11/03/2025 07:09PM
Our team has identified this issue and is currently monitoring the behavior for further updates.
INVESTIGATING
2 months ago - at 11/03/2025 06:12PM
We are currently investigating an issue affecting the performance of the Cortex AI features.
Latest Glia outages
Partial degradation of outbound calls - about 1 month ago
Elevated number of errors affecting a small number of Phone GVA interactions - about 1 month ago
Service disruption of Glia Platform affecting Insights - 3 months ago
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