Outage in Glia
[Some GVA users] Service provider reporting service disruption affecting Virtual Assistant
Resolved MinorIncident Report
Summary AI Generated
A service provider disruption impacted Glia's Virtual Assistant (GVA) for some users, lasting approximately 59 minutes. Glia coordinated with the service provider throughout the incident while monitoring progress toward resolution. Service was fully restored and confirmed functioning as expected by the end of the incident.
Our service provider has reported service disruption affecting Virtual Assistant. We are communicating with our service provider and closely monitoring the incident and their developments to fix it. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/03/2026 10:54PM
Our service provider has reported that service has been restored and Virtual Assistant works as expected.
MONITORING
7 days ago - at 08/03/2026 10:28PM
We continue to communicate with our service provider to monitor the incident closely and follow their developments to fix it.
INVESTIGATING
7 days ago - at 08/03/2026 09:58PM
Our service provider has reported service disruption affecting Virtual Assistant. We are communicating with our service provider and closely monitoring the incident and their developments to fix it. Thank you for your patience.
Latest Glia outages
GVA Downtime - about 2 months ago
[Some GVA Users] Elevated rate of errors for Auth GVA - 2 months ago
Elevated rate of errors for Glia affecting reporting - 3 months ago
Service provider reporting service disruption affecting Glia - 3 months ago
Partial degradation of service - 7 months ago
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