Outage in GlobalSign
High error rate on /login calls to Atlas API services
Resolved Major
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Outage Details
Components affected
GlobalSign Document Signing Service (DSS) GlobalSign Certificate Issuance GlobalSign Time StampingLatest Updates ( sorted recent to last )
We have seen no further problems so are marking this issue as resolved
Our team have resolved the issue and are closely monitoring to make sure it doesn't return. A root cause investigation is still underway.
It looks like the issue is still present and is now causing more /login calls to fail. Our team are working on resolving the issue.
We have seen a spike in errors returned to users sending /login calls to the DSS and HVCA APIs. This started at around 06:50 UTC and looks to have recovered, although our team are closely monitoring and will be investigating the root cause.
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