Outage in GLOBO
Outbound Call Outage
Resolved MinorIncident Report
Our telephony provider is currently experiencing a massive issue with outbound calls that is preventing us from connecting inbound callers to resources. They are currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
over 7 years ago - at 03/11/2018 03:31AM
We have validated that the issue is resolved and all calls are now completing normally.
MONITORING
over 7 years ago - at 03/11/2018 03:05AM
Our carrier is reporting the issue is resolved. We will continue to monitor and test our systems.
IDENTIFIED
over 7 years ago - at 03/11/2018 02:42AM
Our telephony provider is currently experiencing a massive issue with outbound calls that is preventing us from connecting inbound callers to resources. They are currently investigating the issue.
Latest GLOBO outages
Redis emergency maintenance - almost 2 years ago
Engineering team was paged due to system monitoring detecting that GLOBO HQ was down. - almost 4 years ago
Errors in Twilio's API are preventing some actions from completing including call transfers and other actions. - almost 4 years ago
Carrier Issues are causing an increased level of call failures. - almost 7 years ago
Degraded Performance in GLOBO HQ - about 8 years ago
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