Outage in GoCardless
Issue with logging into GoCardless via Partner apps
Resolved Minor
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Outage Details
Components affected
GoCardless for Xero, formerly Directli (directli.co.uk) GoCardless Live GoCardless Live GoCardless Sandbox GoCardless Sandbox GoCardless Sandbox GoCardless LiveLatest Updates ( sorted recent to last )
We can now confirm that the issue has been fixed. Apologies for any inconvenience caused.
The fix we made last night has resolved the issue and we are seeing no issues with connecting new partner apps or logging into GoCardless for Xero.
We will continue to monitor the situation.
We have applied a fix that should eliminate the issue. We'll continue to monitor closely.
We are seeing an issue with logging into GoCardless for Xero for some users. This issue also seems to affect merchants trying to connect GoCardless with other partner applications.
Our Engineers are working on identifying the root cause at the moment. We will update you shortly with more information.
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