Outage in GoCardless
500 Error on GoCardless for Xero dashboard.
Resolved MinorIncident Report
We have received reports of a ‘500 Error’ in the GoCardless for Xero dashboard. Our Engineers are aware of the issue and have identified the root cause.
We are working on the fix now and will get back with an update shortly.
Components affected
GoCardless for Xero, formerly Directli (directli.co.uk) GoCardless Live GoCardless Sandbox GoCardless Sandbox GoCardless Sandbox GoCardless Live GoCardless LiveNeed to monitor GoCardless outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 05/10/2024 09:12AM
Our Engineers have deployed a fix which has resolved the 500 Error issue.
We can confirm that the GoCardless for Xero dashboard is working as expected now.
INVESTIGATING
over 1 year ago - at 05/10/2024 08:43AM
We have received reports of a ‘500 Error’ in the GoCardless for Xero dashboard. Our Engineers are aware of the issue and have identified the root cause.
We are working on the fix now and will get back with an update shortly.
Latest GoCardless outages
Issue with processing Instant Bank payments. - about 1 month ago
Issue with GoCardless API - 2 months ago
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