GoDaddy Outage History

GoDaddy's shopping cart experienced degraded performance, becoming unavailable and experiencing high latency for customers attempting to make purchases. The issue affected the GoDaddy Shopping Cart component and was resolved within 5 minutes of detection.

GoDaddy Airo's website (airo.ai) became unavailable due to a service issue. The outage affected users' ability to access the GoDaddy Airo platform for 36 minutes. The issue was investigated and resolved, restoring normal service to the website.

GoDaddy experienced a minor service incident where customers were unable to search for new domain names through their Domain Name Search functionality. The issue affected users' ability to find and check availability of domains for 1.5 hours. The problem was resolved after investigation and service was restored.

GoDaddy's Commerce app experienced an issue causing "access restricted" error messages for users over 2.2 hours. Customers could temporarily resolve the problem by logging out and back into the app. The underlying issue was fully resolved by GoDaddy.

GoDaddy experienced a 5-minute service degradation affecting domain registration functionality for reseller accounts. New domain registrations through reseller accounts were impacted during this period. The issue was investigated and resolved within 5 minutes.

GoDaddy experienced a major service incident affecting domain registration functionality, where users were unable to add domains to their shopping cart or experienced significant delays when attempting to do so. The issue impacted the core domain purchasing process for approximately 5 minutes. The problem was successfully resolved after investigation and remediation efforts.

GoDaddy temporarily disabled access to cPanel, WebHostManager (WHM), webmail, and webdisk for 20.5 hours due to a critical vulnerability in cPanel's login authentication system. The outage affected Web Hosting, VPS Hosting, and Web Hosting Plus services, though customer websites remained accessible throughout the incident. Service was restored after GoDaddy successfully applied security patches from cPanel, with shared hosting services restored first followed by VPS and managed systems.

GoDaddy experienced a minor issue with their Office 365 Dashboard that caused errors for users accessing the service. The problem affected Professional Email with Microsoft 365 services. The issue was resolved after 1.5 hours of investigation.

GoDaddy's Professional Email with Microsoft 365 service experienced an issue where users received spoofed emails that appeared to come from their own business email addresses. The spoofed emails contained malicious links and instructions that users were advised not to follow. The incident lasted 26.1 hours and has been resolved.

GoDaddy experienced a major service disruption affecting their Domain Registration system for 1.8 hours on April 20, 2026. The incident prevented customers from completing new domain registrations and renewals during the outage period. The issue was resolved after investigation and service was fully restored.