Outage in GoFormz

Service Interruption: Email Delivery

Resolved Major
July 31, 2023 - Started over 1 year ago - Lasted 2 days
Official incident page

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Outage Details

We are investigating an interruption to the email delivery service leveraged by GoFormz. This includes system emails such as reset password requests and user invites, as well as, automated emails triggered through Workflow and/or Template Events.
Components affected
GoFormz Email Delivery
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/02/2023 05:10PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/01/2023 02:29PM

This interruption has been resolved and all email delivery is operational. We are continuing to monitor the service closely.

INVESTIGATING over 1 year ago - at 07/31/2023 02:10PM

We are investigating an interruption to the email delivery service leveraged by GoFormz. This includes system emails such as reset password requests and user invites, as well as, automated emails triggered through Workflow and/or Template Events.

Latest GoFormz outages

GoFormz iOS app version 4.0.777 is experiencing a partial outage when opening app (only impacting devices using iOS 18) - 3 months ago
Interupted performance of the Web App Support Chat Bubble - 5 months ago
Degraded Performance of Web App Login services and Workflow expected behavior - 9 months ago
Service Interuption: Email Delivery - over 1 year ago
Continued interrupted performance when sending Public Forms via text message - over 1 year ago

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