Outage in GoFormz

GoFormz iOS app version 4.0.777 is experiencing a partial outage when opening app (only impacting devices using iOS 18)

Resolved Major
October 04, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

GoFormz iOS app version 4.0.777 is experiencing a partial outage when opened using an iOS 18-enabled device. We are working to release a new iOS app version as soon as possible, removing the root cause of this occurrence.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/04/2024 05:53PM

This issue has been resolved, and a new iOS GoFormz app version is available to download from the App Store. If you are using a device running iOS 18 or higher, please update your GoFormz app to version 4.0.789 as soon as possible.

A postmortem of this incident will be shared shortly.

IDENTIFIED about 1 year ago - at 10/04/2024 03:47PM

We have identified the source of the issue and are working to release a fixed iOS mobile app version.

INVESTIGATING about 1 year ago - at 10/04/2024 02:27PM

GoFormz iOS app version 4.0.777 is experiencing a partial outage when opened using an iOS 18-enabled device. We are working to release a new iOS app version as soon as possible, removing the root cause of this occurrence.

Latest GoFormz outages

Interrupted email delivery performance (Workflow and Template Events) - about 1 month ago
Checkbox values may show the incorrect value after form completion (mobile app version 4.0.1391 only) - about 2 months ago
Some users are unable to login to the GoFormz mobile app - 2 months ago
Intermittent error showing when accessing the GoFormz Web App - 3 months ago
Interrupted Performance - 3 months ago

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