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Outage in Golf Genius

File Uploads - Network Issue

Resolved Major
August 30, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently encountering an outage that affects uploading files to Tournament Management. The underlying issue is a network failure with one of our providers. All other services and components are unaffected.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/30/2023 02:09AM

This incident has been resolved.

MONITORING over 2 years ago - at 08/30/2023 02:01AM

File uploads are functional again. We are monitoring.

IDENTIFIED over 2 years ago - at 08/30/2023 01:53AM

Our provider who is causing the disruption is actively working on a solution. We are continuing to monitor.

IDENTIFIED over 2 years ago - at 08/30/2023 12:44AM

The issue has been identified as a network issue with one of our providers.

INVESTIGATING over 2 years ago - at 08/30/2023 12:38AM

We are currently encountering an outage that affects uploading files to Tournament Management. The underlying issue is a network failure with one of our providers. All other services and components are unaffected.

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