Outage in Gong
Multiple backend components experience degraded performance
Resolved Minor
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Outage Details
Components affected
Gong Call Analysis Gong Call Recording Gong Email Ingestion Gong Hubspot CRM Sync Gong Public API Gong Salesforce CRM SyncLatest Updates ( sorted recent to last )
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We involved additional teams in resolving this issue (including AWS) and we also took measures to mitigate the impact of this incident as much as possible.
We're investigating the degraded performance of multiple backend components. Users should expect delays in Call Analysis, Email & Calendar Ingestion, and Data Sync from CRM.
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