Outage in Gong

Issue with the Chrome Extension

Resolved Major
January 06, 2025 - Started 9 days ago - Lasted about 13 hours
Official incident page

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Outage Details

A subset of Engage users are receiving an error when attempting to use the Chrome Extension. We are working to resolve the issue as soon as possible. Please check back for updates.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 01/07/2025 10:02AM

This incident has been resolved

MONITORING 8 days ago - at 01/07/2025 09:05AM

We have identified the issue and deployed a fix, our team is monitoring it.

IDENTIFIED 9 days ago - at 01/06/2025 09:50PM

The cause of the issue impacting the Chrome Extension has been identified and our teams are working to resolve it. Please check back for updates.

INVESTIGATING 9 days ago - at 01/06/2025 08:51PM

A subset of Engage users are receiving an error when attempting to use the Chrome Extension. We are working to resolve the issue as soon as possible. Please check back for updates.

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