Outage in Gong

Issue with the Chrome Extension

Resolved Major
January 06, 2025 - Started about 2 months ago - Lasted about 13 hours
Official incident page

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Outage Details

A subset of Engage users are receiving an error when attempting to use the Chrome Extension. We are working to resolve the issue as soon as possible. Please check back for updates.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/07/2025 10:02AM

This incident has been resolved

MONITORING about 2 months ago - at 01/07/2025 09:05AM

We have identified the issue and deployed a fix, our team is monitoring it.

IDENTIFIED about 2 months ago - at 01/06/2025 09:50PM

The cause of the issue impacting the Chrome Extension has been identified and our teams are working to resolve it. Please check back for updates.

INVESTIGATING about 2 months ago - at 01/06/2025 08:51PM

A subset of Engage users are receiving an error when attempting to use the Chrome Extension. We are working to resolve the issue as soon as possible. Please check back for updates.

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