Outage in Gong
Gong extension issue
Resolved Minor
July 14, 2026 - Started 19 days ago
- Lasted about 14 hours
Incident Report
Summary AI Generated
**Gong Extension Incident Summary** A bug in Gong extension version 1.0.76 caused the extension to become unresponsive or fail to load for a subset of Salesforce users. The issue persisted for approximately 13.5 hours before a fix was deployed. Affected users could immediately resolve the problem by uninstalling and reinstalling the extension while the permanent fix was rolled out.
We are investigating reports of issues with the Gong extension and are working to resolve them for affected users.
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Latest Updates ( sorted recent to last )
IDENTIFIED
19 days ago - at 07/14/2026 04:27PM
We have identified the issue affecting the Gong extension (specifically version 1.0.76).
A subset of Salesforce users may experience issues with the extension being unresponsive or failing to load.
We are currently deploying a fix, which we estimate will be available for all users in a few hours. In the meantime, affected users can uninstall and reinstall the extension to resolve the issue immediately.
IDENTIFIED
19 days ago - at 07/14/2026 02:33PM
We are investigating reports of issues with the Gong extension and are working to resolve them for affected users.
Latest Gong outages
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