Outage in Gong
MCP connection issues affecting Gong AI tools
Resolved Minor
August 04, 2026 - Started 18 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
**Gong experienced a 3.1-hour outage affecting its MCP integration**, causing connection failures and failed tool call requests for customers using MCP-compatible clients, including Claude. The issue was identified and a fix was deployed to resolve it.
We are currently investigating connection failures affecting customers using Gong's MCP integration (including Claude and other MCP-compatible clients).
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Latest Updates ( sorted recent to last )
IDENTIFIED
18 days ago - at 08/04/2026 01:29AM
We have identified the issue affecting Gong's MCP integration.
Customers using Gong's MCP integration (including Claude and other MCP-compatible clients) may experience connection failures and failed tool call requests.
We are currently working on deploying a fix and will provide another update as soon as more information becomes available.
INVESTIGATING
18 days ago - at 08/04/2026 12:30AM
We are currently investigating connection failures affecting customers using Gong's MCP integration (including Claude and other MCP-compatible clients).
Latest Gong outages
Gong Application Sign-in Issues - 26 days ago
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Gong extension issue - about 1 month ago
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Service Alert: Gong Platform Issues - about 1 month ago
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