Outage in Google Workspace

Summary: Google Drive and Gmail customers are experiencing rendering issues with some PDF files Description: We are experiencing an issue with Google Drive, Gmail beginning at Wednesday, 2025-05-07 07:47 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-05-07 09:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Some PDF files in Google Drive and Gmail are not being displayed properly Workaround: None at this time.

Resolved Minor

May 07, 2025 - Started 12 months ago - Lasted about 17 hours

Incident Report

**Summary:** Google Drive and Gmail customers are experiencing rendering issues with some PDF files **Description:** We are experiencing an issue with Google Drive, Gmail beginning at Wednesday, 2025-05-07 07:47 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-05-07 09:15 US/Pacific with current details. We apologize to all who are affected by the disruption. **Customer Symptoms:** Some PDF files in Google Drive and Gmail are not being displayed properly **Workaround:** None at this time.

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