Outage in Google Workspace

**Summary:** Google Drive and Gmail customers are experiencing rendering issues with some PDF files **Description:** We are experiencing an issue with Google Drive, Gmail beginning at Wednesday, 2025-05-07 07:47 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-05-07 09:15 US/Pacific with current details. We apologize to all who are affected by the disruption. **Customer Symptoms:** Some PDF files in Google Drive and Gmail are not being displayed properly **Workaround:** None at this time.

Resolved Minor
May 07, 2025 - Started 22 days ago - Lasted about 17 hours

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Outage Details

**Summary:** Google Drive and Gmail customers are experiencing rendering issues with some PDF files **Description:** We are experiencing an issue with Google Drive, Gmail beginning at Wednesday, 2025-05-07 07:47 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-05-07 09:15 US/Pacific with current details. We apologize to all who are affected by the disruption. **Customer Symptoms:** Some PDF files in Google Drive and Gmail are not being displayed properly **Workaround:** None at this time.

Latest Google Workspace outages

**Summary** AppSheet application and Dashboards are not showing within Looker Studio. **Description** We are experiencing an issue with AppSheet beginning on Thursday, 2025-05-22 10:00 US/Pacific. Our engineering team identified the cause was due to a recent change and are actively working on the rollback. The mitigation is expected to complete by Thursday, 2025-05-22 19:45 US/Pacific. We will provide more information by Thursday, 2025-05-22 20:15 US/Pacific. **Customer Symptoms** AppSheet apps will not show within Looker Studio and Dashboards will return Error. **Workaround** None at this moment - 6 days ago
**Summary:** Multiple Workspace services are experiencing elevated error rates **Description:** Beginning at 08:08 US/Pacific time on Tuesday, May 13, 2025, there is an ongoing issue affecting Google Docs, Google Sheets, Google Slides, Gmail, Google Chat, and Google Meet. Internal monitoring indicates that Google Docs was recovered as of 08:15 US/Pacific time, and the engineering team is still investigating the issue for the remaining impact. We will provide an update by Tuesday, 2025-05-13 09:30 US/Pacific with current details. **Symptoms:** Affected customers are experiencing elevated error rates for the workspace services **Workaround:** Customers can retry the errored operation. - 16 days ago
**Summary** Google Cloud Workspace customers are experiencing an error while using gemini.google.com **Description** We are experiencing an issue with Gemini beginning at Monday, 2025-05-12 20:04 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-05-12 22:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** When accessing gemini.google.com, the users may observe an error, "Gemini is currently on a break. Give it a moment and try again later." **Workaround** None at this time. - 16 days ago
We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior. - about 1 month ago
**Summary:** Chat support functionality is degraded for Google Workspace Support customers. **Description:** We are experiencing an issue with Google Workspace Support beginning on Saturday, 2025-04-05 21:04 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Sunday, 2025-04-06 01:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis:** Customers will be unable to contact Google Workspace support via Chat support. **Workaround:** Impacted customers can create a support case for any assistance. - about 2 months ago

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