Outage in Google Workspace

We are experiencing an issue with Google Keep where users may be unable to access keep.google.com via browser.

Resolved Major

March 20, 2026 - Started about 6 hours ago - Lasted about 4 hours

Incident Report

Summary AI Generated

Google Keep experienced a major outage lasting 4 hours where users were unable to access keep.google.com through web browsers, encountering connection timeouts and 502 Bad Gateway errors. While Google stated that mobile apps remained operational, at least one user reported that the mobile app also failed to open. Google's engineering team implemented mitigations and reported signs of recovery, with users able to work around the issue by using the Android or iOS mobile apps when they functioned properly.

Description: The issue began on Friday, 2026-03-20 15:30 US/Pacific. Our engineering team is aware of the situation and is actively implementing mitigations. We do not have any ETA at the moment. We will provide the next update by Friday, 2026-03-20 21:00 US/Pacific. Customer Symptoms: Impacted users may encounter connection timeouts or error pages (such as 502 Bad Gateway) when attempting to reach keep.google.com via a web browser. The Google Keep mobile applications are currently unaffected and remain operational. Workaround: Users are able to use Google Keep via the Android or iOS mobile app.

Components affected

Google Keep

Need to monitor Google Workspace outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

about 4 hours ago - at 03/21/2026 05:33AM

Summary
We are experiencing an issue with Google Keep where users may be unable to access keep.google.com via browser.
Description
The issue began on Friday, 2026-03-20 15:30 US/Pacific.
Our mitigation efforts are underway and we are seeing the signs of recovery. We do not have an ETA for full mitigation.
We will provide the next update by Saturday, 2026-03-21 00:30 US/Pacific.
Customer Symptoms
Impacted users may encounter connection timeouts or error pages (such as 502 Bad Gateway) when attempting to reach keep.google.com via a web browser. The Google Keep mobile applications are currently unaffected and remain operational.
Workaround
Users are able to use Google Keep via the Android or iOS mobile app.

about 5 hours ago - at 03/21/2026 03:46AM

Summary
We are experiencing an issue with Google Keep where users may be unable to access keep.google.com via browser.
Description
The issue began on Friday, 2026-03-20 15:30 US/Pacific.
Our engineering team is aware of the situation and is actively implementing mitigations. We do not have any ETA at the moment.
We will provide the next update by Friday, 2026-03-20 23:00 US/Pacific.
Customer Symptoms
Impacted users may encounter connection timeouts or error pages (such as 502 Bad Gateway) when attempting to reach keep.google.com via a web browser. The Google Keep mobile applications are currently unaffected and remain operational.
Workaround
Users are able to use Google Keep via the Android or iOS mobile app.

about 6 hours ago - at 03/21/2026 03:19AM

Summary
We are experiencing an issue with Google Keep where users may be unable to access keep.google.com via browser.
Description
The issue began on Friday, 2026-03-20 15:30 US/Pacific.
Our engineering team is aware of the situation and is actively implementing mitigations. We do not have any ETA at the moment.
We will provide the next update by Friday, 2026-03-20 21:00 US/Pacific.
Customer Symptoms
Impacted users may encounter connection timeouts or error pages (such as 502 Bad Gateway) when attempting to reach keep.google.com via a web browser. The Google Keep mobile applications are currently unaffected and remain operational.
Workaround
Users are able to use Google Keep via the Android or iOS mobile app.

Latest Google Workspace outages

**Description** We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, Google Drive, Google Calendar beginning on Friday, 2026-03-13 05:00 PDT. Our engineering teams are actively working to mitigate the impact. We will provide an update by Friday, 2026-03-13 08:00 PDT with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** A subset of customers may experience elevated error rates when accessing the impacted products in the US region. **Workaround** Impacted users may re-attempt the unsuccessful action. - 8 days ago

Google Chat is experiencing Issue with creating a new conversations - 26 days ago

: Some customers may have experienced an issue with Gemini where conversation history may not have been visible. - 30 days ago

Gmail users might see banners indicating missing spam checks. We are experiencing an issue with Gmail beginning on Saturday, 2026-01-24 05:02 US/Pacific. Users might experience the following banner: “Be careful with this message. Gmail hasn't scanned this message for spam, unverified senders, or harmful software.” We advise the users to be extra diligent in lieu of missing spam checks. Our engineering team is investigating the issue. We will provide an update by Saturday, 2026-01-24 09:30 with current details. - about 2 months ago

Google Workspace customers may be experiencing missing account metadata, including primary email address and account creation time in the Admin Console - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook