Outage in Gorgias

OpenAI outage impacting some AI features

Resolved Major
December 12, 2024 - Started 10 days ago - Lasted 33 minutes
Official incident page

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Outage Details

OpenAI is experiencing a large outage: https://status.openai.com/incidents/ctrsv3lwd797 Impacted features are AI Agent, AutoQA, and Ticket Intent Detection. We are working on a solution and will provide updates as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/12/2024 12:51AM

This incident has been resolved.

MONITORING 10 days ago - at 12/12/2024 12:39AM

A fix has been implemented and we are monitoring the results.

MONITORING 10 days ago - at 12/12/2024 12:32AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 days ago - at 12/12/2024 12:19AM

OpenAI is experiencing a large outage: https://status.openai.com/incidents/ctrsv3lwd797

Impacted features are AI Agent, AutoQA, and Ticket Intent Detection.

We are working on a solution and will provide updates as soon as possible.

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