Outage in Gorgias
Meta outage impacting some Instagram features
Resolved Major
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Outage Details
Components affected
Gorgias us-east4-65cd Gorgias us-east1-2607 Gorgias us-east1-main Gorgias Instagram commentsLatest Updates ( sorted recent to last )
Meta resolved the incident on their end. Messages sent and received for Instagram DMs are now properly formatted.
Meta resolved the incident on their end and we are monitoring the results. Messages received from Instagram DM should now contain properly formatted messages.
It appears that Meta API for Instagram is suffering from a widespread outage: https://metastatus.com/ig-messenger
Messages displayed within the platform might show technical information coming from Meta. We're monitoring the situation and will continue to update on this matter.
It appears that Messenger API for Instagram is suffering from a widespread outage: https://metastatus.com/ig-messenger
This has direct impact to our Instagram integrations that may be not working correctly at this time.
We are currently investigating the issue, and will provide further details as they come from Meta.
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