Outage in Gorgias

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Resolved Major

November 11, 2025 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 11/11/2025 04:05PM

We issue has been resolved.

MONITORING 4 days ago - at 11/11/2025 03:19PM

We are currently investigating this issue.

INVESTIGATING 4 days ago - at 11/11/2025 03:13PM

We are currently investigating this issue.

Latest Gorgias outages

Help centers are not loading - about 22 hours ago

Asychronous process delayed in us-east1-635c Cluster - 1 day ago

Voice Statistic outdated - 2 days ago

AI agent replies might refer to stale Shopify information - 4 days ago

Users are not receiving notifications - 11 days ago

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