Outage in Gorgias

Users are not receiving notifications

Resolved Major
November 04, 2025 - Started about 16 hours ago - Lasted 31 minutes
Official incident page

Incident Report

Our team has been notified of users receiving notifications and not being able to view notifications on the platform. We are actually investigating the issue and are working towards resolving this.

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 11/04/2025 07:37AM

We can now confirm that users are once again able to see and receive notifications on the platform and the incident has been resolved.

We appreciate your patience and apologize for the inconvenience caused.

IDENTIFIED about 16 hours ago - at 11/04/2025 07:11AM

Our team has been notified of users not receiving notifications and not being able to view notifications on the platform.

We are currently investigating the issue and are working towards resolving this.

IDENTIFIED about 16 hours ago - at 11/04/2025 07:08AM

Our team has been notified of users receiving notifications and not being able to view notifications on the platform.

We are actually investigating the issue and are working towards resolving this.

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