Outage in Gorgias
The chat application is unavailable
Resolved MinorIncident Report
Summary AI Generated
Gorgias experienced a service disruption where the live chat application became unavailable for most shoppers for 34 minutes. The incident affected the Live Chat component, preventing customers from accessing chat functionality. The team resolved the issue and restored normal chat operations, with continued monitoring to ensure stability.
The chat application is currently unavailable for most shoppers. The team is looking into the issue.
Components affected
Gorgias Live ChatNeed to monitor Gorgias outages?
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 03/09/2026 06:40PM
This incident has been resolved.
MONITORING
22 days ago - at 03/09/2026 06:14PM
The issue has been resolved, and the chat is functioning normally again. We will continue to monitor the situation.
INVESTIGATING
22 days ago - at 03/09/2026 06:07PM
The chat application is currently unavailable for most shoppers. The team is looking into the issue.
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