Outage in Gorgias
AI Agent and Automation analytics are delayed
Resolved MajorIncident Report
Summary AI Generated
Gorgias experienced a major incident affecting AI Agent and Automation analytics, causing delayed reporting and data visibility issues. The service disruption lasted approximately 3.5 hours while the team investigated the underlying cause. The incident was successfully resolved with analytics functionality restored to normal operation.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 03/20/2026 07:22PM
This incident has been resolved.
INVESTIGATING
5 days ago - at 03/20/2026 05:47PM
We are currently investigating this issue.
INVESTIGATING
5 days ago - at 03/20/2026 03:55PM
We are currently investigating this issue.
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