Outage in Gorgias
Delayed ticket search results
Resolved MinorIncident Report
Summary AI Generated
Gorgias experienced an issue causing delayed ticket search results in their Web App, preventing users from accessing their tickets. The incident lasted 50 minutes before a fix was implemented and the service was restored. Users reported being unable to access their tickets during the outage.
We are currently investigating this issue causing delayed ticket search results.
Components affected
Gorgias Web AppTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 05/06/2026 07:22AM
This incident has been resolved.
MONITORING
about 14 hours ago - at 05/06/2026 07:00AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 15 hours ago - at 05/06/2026 06:34AM
We are currently investigating this issue causing delayed ticket search results.
Latest Gorgias outages
Account signup form reports errors - 12 days ago
europe-west1-c511 cluster experiencing partial outage - 27 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
