Outage in Gorgias

Asychronous process delayed in us-east1-635c Cluster

Resolved Major
November 13, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are continuing to work on a fix for this issue.
Components affected
Gorgias us-east1-main

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/14/2025 02:44AM

No more on-going issues.

MONITORING 1 day ago - at 11/14/2025 12:24AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 11/14/2025 12:13AM

We are continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 11/14/2025 12:02AM

We are continuing to work on a fix for this issue.

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