Outage in Gorgias
High Latency in Helpdesk
Resolved MajorIncident Report
Summary AI Generated
Gorgias experienced a major high latency incident in their helpdesk lasting approximately 4.3 hours, affecting the REST API and Mobile Apps. A fix was implemented roughly 2 hours into the incident and monitored before the issue was fully resolved.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 07/07/2026 08:16PM
This incident has been resolved.
MONITORING
19 days ago - at 07/07/2026 06:20PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
19 days ago - at 07/07/2026 04:01PM
We are currently investigating this issue.
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