Outage in Gorgias
Customer sidebar search not working
Resolved MinorIncident Report
Summary AI Generated
A minor incident affecting Gorgias's Web App caused the customer sidebar search to stop working. The issue was identified and actively worked on shortly after investigation began. The incident was resolved within approximately 1.3 hours.
We are currently investigating this issue.
Components affected
Gorgias Web AppTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/16/2026 02:05PM
This incident has been resolved.
IDENTIFIED
5 days ago - at 09/16/2026 01:12PM
We identified the issue and currently actively working on the resolution.
INVESTIGATING
5 days ago - at 09/16/2026 12:51PM
We are currently investigating this issue.
Latest Gorgias outages
Issues with closing tickets - 6 days ago
Notifications not playing sound in the browser - 7 days ago
Instagram direct message delayed ingestion - 19 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
