Outage in GoTab

POS receipt printing disruption

Resolved Minor
April 22, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue affecting printing of guest receipts and credit signature slips from POS workstations. A fix is already underway and will be deployed very shortly.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/22/2025 02:58PM

Receipt processing & printing has been restored.

MONITORING about 1 month ago - at 04/22/2025 02:47PM

Receipt printing services have been restored. We recommend logging out of the POS and logging back in with your assigned PIN to ensure your workstations have the latest updates.

IDENTIFIED about 1 month ago - at 04/22/2025 02:36PM

We have identified an issue affecting printing of guest receipts and credit signature slips from POS workstations.
A fix is already underway and will be deployed very shortly.

Latest GoTab outages

POS App Failing to Load - about 1 month ago
CFD Overlay - about 1 month ago

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