Outage in GoTo
Connectivity issues
Resolved MajorIncident Report
Summary AI Generated
**GoTo Connectivity Outage – September 8, 2026** A major connectivity outage lasting approximately 56 minutes impacted virtually all GoTo products, including GoTo Meeting, GoTo Webinar, GoTo Connect (VoIP, SMS, chat), Contact Center, Customer Engagement, GoTo Training, GoTo Assist, and Rescue. The root cause was identified and the team worked to restore services, with gradual recovery observed before full resolution was confirmed. All systems were confirmed fully operational at 17:48 UTC, with an internal review planned to prevent future recurrence.
We are currently investigating connectivity issues to a variety of GoTo products.
A more detailed message will be sent shortly.
Components affected
GoTo Contact Center GoTo Meeting GoTo Rescue GoTo Customer Engagement GoTo VoIP Calls - Connect Web GoTo Webinar GoTo Meeting API GoTo Assist Remote Support v5 GoTo VoIP Calls - Connect Mobile GoTo Training GoTo Assist Remote support v4 GoTo Training API GoTo PSTN Calls - Inbound GoTo Webinar API GoTo Assist Corporate GoTo Connect API GoTo Messaging - SMS GoTo Messaging - Chat GoTo Administration Portal GoTo Admin APITrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 09/08/2026 05:48PM
We have confirmed that the issue has been resolved and that all systems are 100% operational.
We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
MONITORING
16 days ago - at 09/08/2026 05:24PM
We are seeing improvements to connectivity and are monitoring gradual recovery of services.
IDENTIFIED
16 days ago - at 09/08/2026 05:16PM
We have identified the issue our team is all hands on deck to restore service.
INVESTIGATING
16 days ago - at 09/08/2026 04:55PM
We are currently investigating connectivity issues to a variety of GoTo products.
A more detailed message will be sent shortly.
Latest GoTo outages
GoTo Connect - Issue with incoming calls - about 23 hours ago
Emails not being delivered to customers - 20 days ago
Grasshopper - password reset and OTP emails blocked - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
